An unhurried space for clarity

Frequently asked questions

What you may want to know before starting

What happens before my first session?

We offer a free 15-minute phone or video call so you can ask questions, briefly explain what you’re looking for, and decide whether you’d like to arrange a session.

What happens during the first session?

The first session is a chance to talk about what has brought you to counselling and what you hope might change. There is no pressure to share everything straight away, and you remain in control of what you discuss.

Is counselling confidential?

What you share is treated confidentially, within professional, safeguarding and legal limits. Your counsellor will explain these clearly before your work together begins.

How often will we meet?

Many people begin with weekly sessions, as regularity can help build trust and continuity. The frequency will be agreed with you and can be reviewed as the work progresses.

Should I choose online or face-to-face counselling?

Face-to-face sessions take place in Dartington. Both Simon and Anna also offer online counselling across the UK. The best option is the one that feels most comfortable and practical for you.

How do I choose between Simon and Anna?

You can read about our different areas of experience and contact either counsellor directly. If you’re unsure, tell us a little about what you’re looking for and we’ll help you decide who may be the best fit.

You do not need to have everything figured out to begin

You’re welcome to contact us with questions or arrange a free initial conversation. You only need to share as much as feels comfortable at this stage.